Refund and Returns Policy

At Tumice Fashion, we are committed to ensuring the best quality products for our customers. However, we understand that sometimes things might not work out as expected. Please read our policy below:

1. Returns
   We do not accept returns on orders purchased and goods delivered in good condition. We ensure that all goods are of the highest quality before they are sent out. However, in the case of an exception or mistake, we can accept a return within 7 days of delivery.
2. Eligibility for Returns
   • We accept returns only if the fault is on our part (e.g., a defect in the product or a mistake in the order).
   • Returns will not be accepted if you mistakenly choose the wrong size or wish to swap the product with another shirt.
3. Process
   If you wish to request a return, please contact us via email at info@tumicefashion.com.ng within 7 days of receiving your order. We will guide you through the return process.
4. Refunds
   Refunds will be issued only if the return is due to a fault on our part, after we have received and inspected the returned product.

We thank you for shopping with Tumice Fashion and assure you of our dedication to customer satisfaction.