Privacy Policy

At Tumice Fashion, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, https://tumicefashion.com.ng, or interact with our services.

Who We Are

Our website address is: https://tumicefashion.com.ng. Tumice Fashion is a team of seasoned fashion designers and tailors dedicated to providing top-quality custom-made and ready-to-wear clothing.

Information We Collect

1. Personal Data

We collect personal information from you to provide better services and enhance your shopping experience. This may include:

  • Name, email address, phone number, and shipping address (for purchases and communication).
  • Transaction details, such as payment information and order history.

2. Comments

When visitors leave comments on our website, we collect:

  • Data provided in the comment form.
  • IP address and browser user agent string (for spam detection).
  • An anonymized string (hash) created from your email address, which may be sent to the Gravatar service for profile picture association.

3. Media

If you upload images to our website, ensure they do not contain embedded location data (EXIF GPS). Visitors to the website can download and extract such data from images.

4. Cookies

We use cookies to improve your experience on our website:

  • Cookies save your name, email address, and preferences when leaving a comment, so you don’t need to re-enter them on your next visit. These cookies last for one year.
  • Temporary cookies help us determine whether your browser accepts cookies when you visit our login page (discarded after browser closure).
  • Login cookies save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year.

5. Embedded Content

Articles or pages on our site may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if the visitor had visited that website. These websites may collect your data, use cookies, and track your interactions with their embedded content.

How We Use Your Data

We use your personal data to:

  • Fulfill and process your orders.
  • Respond to customer service inquiries.
  • Improve our website, services, and product offerings.
  • Send order updates, newsletters (if opted in), or promotional offers.

Who We Share Your Data With

We share your information only when necessary, such as:

  • Payment Gateways: To process your transactions securely.
  • Delivery Services: To ensure your orders reach you promptly.
  • Spam Detection Services: To prevent fraudulent activity on our platform.

How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely for moderation purposes.
  • Account holders’ personal information is stored in their user profiles until they delete their accounts.
  • Order and transaction records are retained as per legal requirements or business needs.

Your Rights Over Your Data

You have the right to:

  • Request an exported file of your personal data held by us.
  • Request the deletion of your personal data, excluding data we are required to retain for administrative or legal purposes.

Where Your Data Is Sent

Visitor comments and data may be checked through automated spam detection services. In some cases, data may be transferred to third parties for payment processing or delivery services.

How We Protect Your Data

We implement robust measures to safeguard your personal information:

  • Encrypted payment gateways for secure transactions.
  • Regular security audits and updates to our website.
  • Limited access to personal data, restricted to authorized personnel only.

Our Data Breach Procedures

In the event of a data breach, we will:

  • Notify affected users immediately.
  • Investigate and resolve the breach promptly.
  • Take steps to prevent future occurrences.

Your Consent

By using our website, you consent to this Privacy Policy. If you do not agree, please refrain from accessing our website.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

Last Updated: 12/8/2024.